COVID-19 Update | 10th July 2020

*PLEASE DO NOT ATTEND THE SURGERY WITHOUT AN APPOINTMENT*

The First Minister has announced that dentistry in Scotland can expand treatment in practice to include Aerosol Generating Procedures (AGPs) for emergency care.  Once again, there has not been a change in our guidance in terms of restricted numbers of patients and procedures.  This means we are still seeing around 10% of our normal capacity.

The range of treatments has increased slightly but the restriction of daily patient numbers remains unchanged.

The inclusion of AGPs is being restricted to an average of 5 procedures per practice per day.  This is a fraction of our normal numbers and will be taken up by emergency care only.

Routine use of drills or ultrasonic scalers is not possible.

We have an agreement with our Health Board to open two surgeries instead of one.  This means we are able to see more patients than most practices.  However, the vast majority of these spaces are taken by patients requiring urgent care.

We have a significant backlog of patients who were unable to be seen during lockdown.  In Phase 3, where possible, we will identify patients whose treatment can now be completed and prioritise those who have already been rescheduled.  Your own dentist will risk assess your treatment and we will contact patients who can be treated.

With such limited patient numbers, we would like you to:

  • Please phone us if you have any problems. If we can’t see you or perform the treatment you need, we can refer you to an Urgent Dental Care Centre in Forth Valley.
  • If you have an appointment booked, we are in the process of re-appointing patients to future dates when we hope to be able to work normally.
  • Please be patient. We know many of you have been waiting for the point when we can treat you.  We will do our best to see as many of you as we can until we return to normal.

Thank you for your patience and understanding.  It is difficult for us not to be able to help all of you as normal.

If you have any problems, queries or doubts; please phone us on 01259 723225.

Self Help Guide

For advice on how to keep your teeth and gums healthy, and how to manage some common dental problems at home, please download our self help guide.

Covid-19: Patient Journey

We have implemented new measures to keep our patients and staff safe, and to comply with the latest government health guidelines. Please watch the following video to see how a visit to our practice will work.